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GENERAL TERMS AND CONDITIONS

 

General terms

The General Terms and Conditions herein shall apply to all purchases of products offered through the website tqel.de (hereinafter “Products”), shall rule the legal relationship between KHORE GLOBAL CONSULTING S.L. hereinafter “tQel”), and the USER, comprising the whole agreement between both.

Our product presentation in the tqel.de online shop solely represents a non-binding invitation for you to purchase merchandise from us.

 

Register Process

In order to acquired Products offered by tQel. via website, it is necessary to register in said website.

Regarding the register process, the USER is sole responsible for the quality of the data input by him on the forms, and accepts the obligation to supply truthful, accurate and complete data regarding his identity as requested in the forms of register, purchase and credential and to update said registry data so they remain truthful, accurate and complete. However, the USER at any time can modify and/or update his data by accessing the user profile within the website.

To register, it is necessary to be of legal age according to Spanish law, place of residence is not a obstacle.

Once the registration is performed, the USER will receive an e-mail for data confirmation.

Failure to receive this message may be due to a temporary communications problem with the network or a mistake in writing the e-mail address given. In both cases, please contact us a info@tqel.de

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Products

All information related to Products offered by us, by way of illustration but not limitation, prices, features, content, sizes, benefits, are available to the USER at the website and shall be displayed in each case.

tQel aims to display the colours of its products as closely as possible to the actual colour. However, the colour of the products may be subject to variations depending on the quality of the monitor of your computer. For this reason, tQel cannot guarantee that the colours shown on your monitor are an exact reproduction of the original.

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Prices

Prices in our shop are displayed in Euros and are those valid at the time, except for typographic mistake. Shipping cost are excluded and they change in relation with the products selected and the delivery country

All prices show their applicable VAT included in the order.

Offers on products sold in tQel will be shown in the product sheet, and if not stated otherwise, shall be valid while displayed on the web.

tQel reserves the right to change prices, articles, offers and other commercial conditions without notice.

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Purchase System

Purchase procedure is made entirely electronically through our website, except for orders placed by other means, and always with the mutual agreement of the parts.

If users are not previously registered on the website, must fill a personal data form, essential to carry out the shipment of orders.

The phases of the procurement process are displayed throughout the buying process. The steps are: selection of products, user identification or registration on the web,summary, confirmation of the purchase and payment.

Products shipping costs will be displayed clearly in the summary screen.

After choosing the Products and Services, in order to acquire them, the CLIENT must complete the corresponding purchase form that will be displayed on screen, together with a summary identifying Products and Services chosen, its total Price, applicable taxes and, where applicable, corresponding shipping fees.

You will be able to remove one or every product included in the selection, before confirming your purchase.

Verification of said data shall be solely and exclusively responsibility of the CLIENT, tQel shall not be liable for the CLIENT for mistakes and inaccuracy of the request if we had sent Products listed in the request confirmation.

If the CLIENT provide false, inaccurate or incomplete data, or if we had reasonable motives to suspect that said information were false, inaccurate or incomplete, it reserves the right to cancel the purchase of the CLIENT. In such case, we shall notify the CLIENT and proceed to refund the amount paid, deducting expenses generated by the transaction, through the same mean used to pay, within fourteen (14) days following said notice.

Once the purchase form is completed, the CLIENT must accept the Conditions herein, once accepted, the CLIENT will be redirected to an on-line paying platform where the purchase can be concluded through any of the accepted payment methods.

Once the transaction is confirmed, the CLIENT will receive an e-mail that contains all the information about the Products purchased (description, shipping process, and so on).

Failure to receive this message may be due to a temporary communications problem with the network or a mistake in writing the e-mail address given. In both cases, please contact us at info@tqel.de

We accepts orders at any moment, 24 hours a day, every day of the week.

tQel only sold to clients to be over 18 year


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